Refund and Returns Policy

1. Order Cancellation

• You may cancel your order within 24 hours of placing it, provided it has not been dispatched.
• To cancel, contact us at:
  📧 info@weeshope.com
  📞 +91 90619 09588

2. Return Eligibility

Products can be returned if:

• They arrive damaged or defective
• They differ substantially from the description

To be eligible, the return must be initiated within 7 working days of delivery.

3. Return Process

1. Contact our customer service with order details and reasons for return.
2. We will provide a return authorization and instructions.
3. The product must be unused, in original packaging, and in resalable condition.

4. Refund Method

• Once we receive and inspect the returned item, we will notify you of approval.
• Approved refunds will be issued to the original payment method within 7–10 business days after approval. Imimg

5. Shipping Fees

Return postage charges may be borne by the customer unless the return is due to our error (damaged/defective item).

6. Exchanges

Exchanges are processed in the same way as returns. A new order will be created once the original item is received and accepted.

7. Non-Returnable Items

Some products (like perishables, customized items, or intimate goods) may not be eligible for return — if so, it will be stated on the product page.